Gray Hawk, an authorized service provider of TouchPay, is pleased to offer telePayTM, an Interactive Voice Response (IVR) telephone system that provides a reliable, secure, convenient and toll-free telephone service for constituents to make credit, debit and eCheck deposits/payments. As a valuable component of TouchPay’s proprietary product suite, telePayTM reduces “visitation” traffic up to 50%. Pick up the phone and make a deposit - it’s that simple.
Please click here for telePay Product Sheet
telePayTM’s toll-free number supplies access to the IVR which then walks customers through a step-by-step process to complete their transaction. Users simply follow the voice prompts, and within minutes the transaction is complete. telePayTM accepts electronic personal checks, credit cards and debit cards for instant posting to back office systems.
telePayTM utilizes TouchPay’s proprietary, multi-app architecture to support a variety of transactions such as commissary/trust account deposits, bail/self-bond, child support, parole/probation, taxes, licenses, permits, restitution and other court fines, dues and fees. telePayTM was developed with over 20 years of experience in IVR transaction processing and remains one of the most efficient, cost effective, risk-free solutions in the industry.
- Accepts credit, debit and eCheck payments
- Collects and posts transactions 24/7/365
- Available in multiple languages, serving diverse constituencies
- Check-by-Phone option allows customers to make payments from checking accounts
- Leverages voice biometrics for an extra layer of security
- PCI data compliant
- Allows funding for all types of transactions
- No setup or hardware costs, with minimum transaction requirements
- Turnkey solution with all monitoring, service, support and cash management
- Real-time account validation, transaction processing and posting, availability of funds, and customized on-demand reporting
- 100% Guaranteed payment policy for all deposits/payments
- Reliable, secure, convenient and toll-free telephone service for constituents to make credit, debit and eCheck deposits/payments 24/7/365, while reducing “visitation” traffic up to 50%
- Expands breadth and depth of payment options available to constituents
- Automated self-service option reduces administrative, accounting and customer service support costs, freeing up valuable resources
- Reduces payment liability issues with staff
- No-cost, guaranteed, turnkey solution allows for complete, easy, and risk-free back-office integration
For more information: Please contact