Gray Hawk, an authorized service provider of TouchPay, is pleased to offer telePay^TM, an Interactive Voice Response (IVR) telephone system that provides a reliable, secure, convenient and toll-free telephone service for constituents to make credit, debit and eCheck deposits/payments.  As a valuable component of TouchPay’s proprietary product suite, telePay^TM reduces “visitation” traffic up to 50%.  Pick up the phone and make a deposit - it’s that simple.

 Please click here for telePay Product Sheet

telePay^TM’s toll-free number supplies access to the IVR which then walks customers through a step-by-step process to complete their transaction.  Users simply follow the voice prompts, and within minutes the transaction is complete.  telePay^TM accepts electronic personal checks, credit cards and debit cards for instant posting to back office systems.

telePay^TM utilizes TouchPay’s proprietary, multi-app architecture to support a variety of transactions such as commissary/trust account deposits, bail/self-bond, child support, parole/probation, taxes, licenses, permits, restitution and other court fines, dues and fees.  telePay^TM was developed with over 20 years of experience in IVR transaction processing and remains one of the most efficient, cost effective, risk-free solutions in the industry.

telePay^TM Features:

• Accepts credit, debit and eCheck payments
• Collects and posts transactions 24/7/365
• Available in multiple languages, serving diverse constituencies
• Check-by-Phone option allows customers to make payments from  checking accounts
• Leverages voice biometrics for an extra layer of security
• PCI data compliant
• Allows funding for all types of transactions
• No setup or hardware costs, with minimum transaction requirements
• Turnkey solution with all monitoring, service, support and cash management
• Real-time account validation, transaction processing and posting, availability of funds, and customized on-demand reporting
• 100% Guaranteed payment policy for all deposits/payments

telePay^TM Benefits:

• Reliable, secure, convenient and toll-free telephone service for constituents to make credit, debit and eCheck deposits/payments 24/7/365, while reducing “visitation” traffic up to 50%  
• Expands breadth and depth of payment options available to constituents
• Automated self-service option reduces administrative, accounting and customer service support costs, freeing up valuable resources
• Reduces payment liability issues with staff
• No-cost, guaranteed, turnkey solution allows for complete, easy, and risk-free back-office integration

For more information: Please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it